Terms of Service

What you can expect from Business OS 365, and what we expect from the people and companies using it.

Version 1.0

Effective 30 August 2026 · Last updated 30 August 2026. These documents describe how Business OS 365 works today. They are prepared for professional Malta/EU legal review and are not legal advice. Nothing here is certified, audited, regulator-approved or lawyer-approved.

1. Access is currently by invitation

Business OS 365 is in private preview. Public self-registration is closed and accounts are created by invitation. Access may be granted, limited, changed or withdrawn during the preview period.

2. Accounts and account security

Accounts are created with an email address and a password through Supabase Auth. Email verification is required: an unverified account cannot reach the workspace. There is no social or third-party sign-in today.

You are responsible for keeping your credentials confidential and for activity carried out under your account. Tell us promptly if you believe an account has been compromised.

3. Companies, workspaces and roles

A workspace belongs to a company. Members hold a role — owner, admin, manager or staff — and access to workspace features follows that role together with the workspace subscription state. Owners and admins are responsible for who they add and for the roles they grant.

4. What the product does

Business OS 365 provides a Command Center and five operational zones — Inventory, Suppliers, Sales & Invoices, Expenses and Staff — plus Business OS 365 Intelligence, which reads existing records and explains what appears to need attention.

Intelligence is advisory. It does not act for you: it does not alter your records, spend money, publish anything, send messages or make consequential decisions. Every action remains a human decision. See the Intelligence & AI Transparency Policy.

5. Where your operational records are stored today

This is important and unusual, so it is stated plainly: the records you enter in the five operational zones are currently stored in your own browser on the device you use. They are not stored in a Business OS 365 server database, are not synchronised between your devices, are not shared with colleagues through the server, and are not backed up by us.

Clearing site data, using private browsing, switching browser or switching device can remove or hide those records. Do not rely on Business OS 365 as your only record of anything you cannot afford to lose during the preview period.

Account, company, membership and billing metadata is different: that is stored server-side. The Privacy Policy separates the two.

6. Acceptable use

Your use must follow the Acceptable Use Policy. In particular, Business OS 365 must not be used as a clinical, patient-care or diagnostic system, and payment card numbers must never be entered into operational fields such as notes, descriptions or contact records.

7. Your content and your responsibility

You are responsible for the records you enter, for having the right to enter them, and for how you use what the product shows you. Business OS 365 does not verify the accuracy of your records, and Intelligence output is only as complete as the records behind it.

8. Paid subscriptions

Where paid access applies, subscriptions are processed by Stripe and governed by the Subscription, Cancellation & Refund Policy. Plan and seat limits may apply to a workspace.

9. Changes to the service

The product is under active development. Features may be added, changed or removed, and the service may be unavailable at times. No uptime level, availability target or support response time is promised in this version of these terms.

10. Suspension and termination

Access may be suspended or terminated where there is abuse of the service, a security risk, a breach of these terms or the Acceptable Use Policy, or non-payment where a paid plan applies. You may stop using the service at any time.

11. No guaranteed business outcome

Business OS 365 is a business tool. It does not guarantee any commercial, financial, operational, staffing or compliance outcome, and it is not accounting, tax, legal, medical or professional advice.

12. Items reserved for professional legal review

The following are deliberately not stated in this version, rather than guessed:

governing law, jurisdiction and dispute-resolution wording;
limitation of liability, warranty disclaimers and indemnity wording;
statutory consumer and business rights that may apply in your country;
formal notice periods for changes to these terms.

These will be completed with professional Malta/EU legal review before general availability.

Operator and contact

Business OS 365 is operated by YK Digital Marketing in Malta. Full operator and contact details — including registered address, company registration and VAT information where applicable — are to be finalised before publication.

Until a published contact address is finalised, legal, privacy and billing requests should be raised through the account or workspace channel you were invited with. A dedicated legal contact address will be published here before general availability.